Nike Senior Manager Nike App Operations - North America Direct in Portland, Oregon

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike Retail employees inspire athletes of all abilities to tap into their potential. Step into a Nike Store or visit nike.com, and feel the energy, enthusiasm and passion for sport. That same excitement and consumer-first mindset reverberates through the Nike Retail Corporate team. A global network of buyers, visual merchandisers, real estate specialists, store operations directors and others direct the daily operations of nike.com and the hundreds of Nike Stores and Nike Factory Stores worldwide. The team constantly defines the new frontier of retail and creates the most inspiring and engaging consumer experiences in the industry.

Description

As our Operations Senior Manager, for the Nike App you’ll be responsible for driving the operations strategy behind the experience. In addition to being a crucial driver of the digital experience, you will work closely with the broader Nike App team to create best in class merchandising content and storytelling and with our digital commerce team on experiences and tools that will support a seamless, authentic Nike shopping experience.

You will support the Nike Digital Ops Director and collaborate closely with the App Business team, Digital Brand, Merchandising and Operations teams to ensure the delivery of a seamless digital experience.

This role will also ensure, through your team, that projects are launched on time and follow all the necessary stakeholder checkpoints and approvals. You will work closely with the analytics team to monitor, provide insights and opportunities for optimization of app content and merchandising experiences.

Responsibilities include (but not limited to):

  • Responsiblefor integration between all partners (Business team, Digital Brand, Merchandising,Consumer Services, Analytics, etc) managing in the app space.

  • Lead a team todrive seasonal/weekly projects with cross-functional teams to ensure keytimelines and milestones are reached.

  • Direct regularcommunication and alignment to drive a universal user experience, executestrategy and align with current/upcoming initiatives.

  • Drive consumerjourney mindset to ensure brand voice and merchandising strategy is cohesiveacross all digital touch points.

  • Lead Nike AppGameplan process with cross-functional teams to ensure dates and gates arebeing met.

  • Align with broader operations team to executecross-channel initiatives.

  • Drive NA POVfor App roadmap to drive business/operational ideas for technical updates.

  • Deliverexpertise in consumer journey, digital strategy and digital retail.

Qualifications

Requirements for the position include:

  • Bachelor's degree, preferably inBusiness or Communications.

  • A minimum of 5-7 years' experienceas an Operations lead, Digital Producer or Project Manager in a corporatesetting

  • Management experience leading ateam

  • Strong verbal and writtencommunication skills, including meeting facilitation and presentations

  • Ability to clearly articulate goalsand objectives

  • Strong understanding of digital, commerceand internet concepts, user experience best practices and technology jargon

  • Ability to work in a constantlychanging environment and make operational calls as necessary, knowing when toescalate issues to management

  • Ability to work independently andcooperatively in a diverse group

  • Periodically be available at oddhours to support specific initiative-, product- or category-related content

Qualifications

Requirements for the position include:

  • Bachelor's degree, preferably inBusiness or Communications.

  • A minimum of 5-7 years' experienceas an Operations lead, Digital Producer or Project Manager in a corporatesetting

  • Management experience leading ateam

  • Strong verbal and writtencommunication skills, including meeting facilitation and presentations

  • Ability to clearly articulate goalsand objectives

  • Strong understanding of digital, commerceand internet concepts, user experience best practices and technology jargon

  • Ability to work in a constantlychanging environment and make operational calls as necessary, knowing when toescalate issues to management

  • Ability to work independently andcooperatively in a diverse group

  • Periodically be available at oddhours to support specific initiative-, product- or category-related content

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID: 00401586

Location: United States-Oregon-Portland

Job Category: Retail Corporate