Nike HR Platform Admin in Beaverton, Oregon

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike’s uncompromising focus on human potential extends to its workforce. Nike Human Resources teams help attract, retain, and reward the world’s most innovative people by creating programs to help them thrive. They accelerate company growth as stewards of culture, organizational effectiveness, talent and change. The global Human Resources community includes experts in talent planning, talent acquisition, talent development, compensation and benefits, employee relations and more. Together, they develop a motivated, diverse and engaged global team.

Description

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike’s HR Systems & Support team drives system optimization and solutioning for Employees, Managers, and Nike HR while delivering a premium employee experience. Our teams innovate the solutions needed to support Nike's rapidly evolving landscape. We are looking for a dynamic HR Platform Administrator to support an expanding HR Information Systems landscape. The HR Platform Administrator will perform day to day support and maintenance in partnership with colleagues across HR.

Candidates will be responsible for the day-to-day queue management, configuration, and ongoing maintenance of the HR Platforms Queue with the following responsibilities:

  • Triage and manage Nike’s HR Platform Queue with a team of other HR Platform Admins

  • First point of contact supporting HR application issues in support of Nike Candidates, Employees, Managers, and HR professionals

  • Provide HR system expertise, troubleshooting, oversight and operational support

  • Collaborate with Nike Business and Nike Technology partners, internal operational support teams, and external vendor partners in the research, troubleshooting, and enhancement

  • Participate in HR application Release Upgrades and Testing

  • Configure and test ad hoc enhancements and break fixes

  • Perform routine audits to ensure system data is accurate

  • Maintain process, procedure, and system configuration documentation

  • Ensure systems and related procedures adhere to standards, methodologies and policies, enabling the productivity and effectiveness of employees, clients and vendor partners

  • Assist in and lead troubleshooting and diagnosis for system failures

  • Recommend and implement fixes/improvements to prevent recurrence

  • Provide oversight, technical direction, and expertise to members of projects and support teams

Qualifications

Required Qualifications

  • Education: Bachelor’s Degree or relevant work experience

  • 2+ years’ experience with system application administration for a software-as-a-service environment

  • Customer/end user-first mentality

  • Confident taking the lead during troubleshooting or recovery scenarios

  • Strong organizational skills with ability to handle multiple projects simultaneously

  • Strong attention to detail, urgency, focus and discipline

  • Ability to work occasional rotation schedule for evening or weekend releases

  • Curious thinker with initiative to find solutions

  • Seek clarity when needed and escalate appropriately

  • Experience with analytics & reviewing data

  • Ability to effectively prioritize work

  • Experience in a Customer Service environment

  • Excellent Verbal & Written Communication Skills

  • Analytical and problem solving skills

Preferred Qualifications

  • Degree focus in Computer Science, MIS, or related field

  • System administration experience with ADP eTime, Kronos, SAP HCM, SAP SuccessFactors, RightNow Case Management or ServiceNow

  • SAP HR HCM Functional Knowledge

  • Knowledge of cross-functional HR business processes

  • Experience with case management tools

Qualifications

Required Qualifications

  • Education: Bachelor’s Degree or relevant work experience

  • 2+ years’ experience with system application administration for a software-as-a-service environment

  • Customer/end user-first mentality

  • Confident taking the lead during troubleshooting or recovery scenarios

  • Strong organizational skills with ability to handle multiple projects simultaneously

  • Strong attention to detail, urgency, focus and discipline

  • Ability to work occasional rotation schedule for evening or weekend releases

  • Curious thinker with initiative to find solutions

  • Seek clarity when needed and escalate appropriately

  • Experience with analytics & reviewing data

  • Ability to effectively prioritize work

  • Experience in a Customer Service environment

  • Excellent Verbal & Written Communication Skills

  • Analytical and problem solving skills

Preferred Qualifications

  • Degree focus in Computer Science, MIS, or related field

  • System administration experience with ADP eTime, Kronos, SAP HCM, SAP SuccessFactors, RightNow Case Management or ServiceNow

  • SAP HR HCM Functional Knowledge

  • Knowledge of cross-functional HR business processes

  • Experience with case management tools

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID: 00398024

Location: United States-Oregon-Beaverton

Job Category: Human Resources, Corporate Services