Nike Director of Delivery & Support in Beaverton, Oregon

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike Technology designs, creates and implements the methods and tools needed to make the world’s largest sports brand run faster, smarter and more securely. Global Technology teams aggressively innovate the solutions needed to help employees navigate Nike's rapidly evolving landscape. From infrastructure to security and supply chain operations, Technology specialists drive growth through top-flight hardware, software and enterprise applications. Simply put, without Nike Technology, there are no Nike products.

Description

As a Director Delivery & Support, you will be part of a highly visible, strategic team focused on aligning strategic objectives with tactical demands. The successful candidate will:

ESSENTIAL JOB FUNCTIONS

• Leads Delivery & Support strategy and execution for the Enterprise Platform teams; including Release Management, Change Control, Support Strategy, Chaos Engineering, Site Reliability Strategy and Incident Response.

• Works closely with Enterprise Platforms Domain leaders to develop vision, strategy and execution plans for delivery and support that are aligned with business outcomes.

• Works with DevOps & Tooling team to define tooling needs for both delivery and support problems..

• Ensures team is leveraging Nike’s Technology delivery methodology to develop platform products.

• Stays current with industry trends and leads development around modern approaches to delivery and support.

• Accountable for growing & developing Enterprise Platform technology by attracting top industry talent.

• Develops Delivery & Support annual operating plans.

• Develops and manages team metrics.

• Contributes to cross-team Enterprise Platforms domain-mapping and strategy.

• Ensures the technical team aligns with architectural standards, documentation and operational strategy alongside peers

Qualifications

• A Bachelor's degree in Information Technology or related field.

• 7+ years’ experience leading and managing large-scale teams building and operating large scale platforms or services.

• Proven track record in developing technology strategy and vision.

• Extensive background in working with business partners in the areas of release management, operational support strategies, offshore support and follow-the-sun models.

• Proven track record of being results orientated with demonstrated ability to achieve aggressive goals.

• Proven presentation and facilitation skills.

• Proven experience working in an Agile Development environment.

• Must excel working in team-oriented roles that rely on ability to collaborate with others.

• Excellent written and oral communications skills

• Self-directed and comfortable working in ambiguous environments

• Experience working in a highly matrixed organization

• Demonstration of strong influencing skills

Qualifications • A Bachelor's degree in Information Technology or related field.

• 7+ years’ experience leading and managing large-scale teams building and operating large scale platforms or services.

• Proven track record in developing technology strategy and vision.

• Extensive background in working with business partners in the areas of release management, operational support strategies, offshore support and follow-the-sun models.

• Proven track record of being results orientated with demonstrated ability to achieve aggressive goals.

• Proven presentation and facilitation skills.

• Proven experience working in an Agile Development environment.

• Must excel working in team-oriented roles that rely on ability to collaborate with others.

• Excellent written and oral communications skills

• Self-directed and comfortable working in ambiguous environments

• Experience working in a highly matrixed organization

• Demonstration of strong influencing skills

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID: 00384260

Location: United States-Oregon-Beaverton

Job Category: Technology