Nike Operations Manager - Facilities in Portland, Oregon
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Nike corporate campuses provide environments to maximize employees’ full potential. From meticulous landscaping, to state-of-the-art fitness centers, running trails and more, the Nike Facilities teams keep campuses around the world running at peak performance so employees can operate in an environment that inspires innovation. These teams lead the design and construction of Nike’s corporate buildings, supply project management services, ensure workplace security and much more. The end result: an atmosphere that inspires everyone who sets foot on a Nike campus.
As Operations Manager (OM) you will act as the “owner” for services and be “The Face of IWS”, facilitating service integration with all service teams (Custodial, Maintenance, Food, Fitness, Mail + Package, Reception, Concierge, One Call, Space Planning, Transportation). You will be responsible for optimizing the customer experience by improving relationships between the business and stakeholders, improving synergy and communication within WD+C and being pro-active in resolving issues before they escalate.
You will be responsible for the overall ownership of service operations within an assigned neighborhood, working with customers to determine all daily/weekly service expectations, and coordinate the efforts of the WD&C team to ensure service delivery runs/operates effectively/efficiently.
Knowing the status of the neighborhood is an important component of this role and will be accomplished by actively walk building spaces reaching out to business stakeholders and developing a neighborhood “project list”. With this knowledge, you will proactively call out service needs, know the status of building/service conditions (i.e. opening of new space, construction work, new service, etc.) will work directly with suppliers, property managers and landlords, as needed and focus on issues and escalations.
Bachelors degree preferred
Minimum of 5 years of relevant work experience in project management, operations, maintenance or a related field
Strong written and verbal communication skills, including the ability to speak across all critical Nike stakeholders and project owners
Proven ability to manage multiple projects at the same time
Proven ability to work independently and exercise authority to make decisions
Knowledge of all service standards for IWS services is preferred
Familiarity with building specifications
Familiarity with creating and managing budgets
Big picture thinking – understanding on a larger scale who is impacted by projects, issues.
Experience working with property owners and/or property management is highly preferred
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job ID: SRC071117WDC-12
Location: United States-Oregon-Portland
Job Category: Facilities, Corporate Services