Nike Nike Factory Store- Senior Head Coach (Sr. Store Manager) Orlando, FL in Orlando, Florida

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Description

Work Hard. Play Hard.

Are you ready?

As our Nike Factory Store Senior Head Coach your mission will be to create an environment within a high profile and high volume store that will provide a premium consumer experience, front line of delivery of the premium employee experience and implement programs/processes to drive business results.

Responsibilities:

  • Responsible for all aspects of high profile and high volume store with high visibility and potential brand impact.

  • Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards

  • Accountable for the performance and results of multiple related units

  • Manage financial budget including labor costs and overall expenses

  • Develop long term strategies for store growth and opportunity within the retail region business

  • Manage through Assistant Managers and develop Retail Management Talent

  • Responsible for communication and delivery of rewards and recognition for store team

  • Creates plans to address loss prevention concerns with LP

  • Identifies and resolves complex technical, operational and organizational problems

  • Create succession plans, and effectively manage performance and corrective action processes in order to drive Human Resources planning.

Qualifications

  • A Bachelor's Degree and 8 years retail experience, or 9 years retail experience in lieu of a degree

  • A minimum of 5 years store management experience preferably in a high volume location

  • Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management

  • Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer

  • Proficient in Microsoft Office products and retail business systems

  • Ability to communicate in English

  • Ability to build, lead and manage high profile performing teams

  • Ability to utilize tools to support conflict resolution and employee coaching and counseling

  • Ability to work weekends, evenings and holidays as needed

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.