Nike Operations Manager - Shelby Facility - Mon - Thur 6:00pm - 4:30am) in Memphis, Tennessee

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Nike Supply Chain experts ensure that every year 900 million pieces of footwear, apparel and equipment arrive at the right destination on time. That’s no easy task. The complex process involves more than 50 distribution centers, a network of thousands of accounts, and more than 100,000 retail stores around the world. Supply Chain professionals from Laakdal, Belgium, to São Paulo, Brasil, make it happen. They constantly push for ways to make Nike’s supply chain faster, more efficient and more responsive to Nike’s always-changing consumer needs.


As our Operations Manager , you’ll provide management support to the USSC Distribution Centers, assuring that all departmental safety, service, quality and financial objectives are met or exceeded. Also in this role you will demonstrate leadership in creating a positive productive work force. You’ll lead a successful and cohesive work group by demonstrating true commitment to continuous process improvement and inspire and motivate staff and promote a positive employee relationship. You’ll direct business processes to receive, store, process, and ship product timely and accurately to customers while optimizing operational results. You will analyze performance data for the purpose of driving key decisions around service, operations and overall logistics. You will facilitate and encourage continual improvement processes focused on making the operation more effective and flexible. You’ll set and meet SMART goals for key result areas utilizing data. Initiate and lead projects to improve the operation utilizing project management tools. You’ll execute against department, facility and corporate goals identified on business and action plans and ensure high level of accuracy and timeliness. You’ll simplify the work, minimize errors, and involve employees from all levels in the improvement processes. You’ll select, motivate, develop, and evaluate department management and associate team. Specific activities include recruitment and selection, person to person developmental and coaching discussions, performance reviews, salary administration, professional/managerial training, HRP implementation of managers and including CFE administration. You’ll ensure consistent high-quality leadership of associates by management team. You’ll communicate the business of our operation to lead and influence the input/output of 2-8 exempt level managers and 40-150 full-time employees. You will also build and maintain interdependent relationships with peers and all functional areas within the facility (operations service, systems, facilities, etc.) Initiate cross-functional improvements, provide feedback, and help other areas as needed. You will actively contribute to the distribution management team by assisting in the development of distribution goals and objectives, working effectively across departmental boundaries within the operation and manage the overall shift and departmental production/efficiency goals. You will develop the annual departmental budget necessary to achieve the targeted goals while aggressively pursuing the high standards of Customer Service. You’ll be accountable for achieving annual operating budget. You will also support NIKE distribution facilities worldwide with resources, consulting, and benchmarking.


Qualifications – Requirements for the position include:

  • Bachelor's degree in business management preferred.

  • Minimum of 5 years operation management experience in a distribution or manufacturing environment.Working knowledge of automated distribution systems.

  • Experience with budget management and accountability.

  • Strong project management skills in order to manage multiple projects simultaneously.

  • Experience with Excel, Word, SAP, DCMS and Kronos would be a plus.

  • Strong analytical and innovative skills for strategic planning, sound decision-making, and problem solving and ability to work well under tight business driven deadlines.

  • Outstanding leadership qualities.

  • Ability to handle confidential matters in a professional manner.

  • Excellent verbal, written and listening communication skills, ability to lead other and influence at various levels of the organization.

  • Proven track record of understanding and fostering a diverse workforce. Detail oriented.

  • Ability to embrace and promote other ideas. Ability to motivate and stay focused.

  • Ability to work effectively on a team.

  • Ability to work overtime with little or no advance notice, staying over or coming in for meeting, ability to access all areas of the warehouse, including second and third levels.

  • Visual acuity including color, depth perception, and field of vision.

  • Auditory ability to receive verbal communication.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job ID: 00334618

Location: United States-Tennessee-Memphis

Job Category: Supply Chain